You see the giant footprints the moment you walk through the door. The conference room is a swirling mess of tension, heaviness, anxiety, and peanut shells. Something is very wrong with your team. Everybody knows it, but nobody is talking about it. It's obvious there's an elephant in the room. Is it an Avoidephant, feeding off the fears of retaliation and exclusion? Perhaps it's a Blamephant -- whom we love to feed because it makes us feel better...

This is a book that picks up where The Four Agreements left off. Building on the principles found in his father's bestselling book, Ruiz, Jr. explores the ways in which we attach ourselves inappropriately to beliefs and the world. Ruiz explores the five levels of attachment that cause suffering in our lives in this guide using the principles of Toltec philosophy to overcome beliefs that are the cause of suffering and that stand in the way of achieving...

""A university ombudsman (a.k.a. "chief complaint officer") gives readers practical methods to speak up for themselves, resolve conflicts amicably, and get what they really want. Strategies are illustrated with humorous anecdotes drawn from the author's experience."--Provided by publisher"--

"The world today rests on increasingly unstable fault lines. From the conflict in Ukraine or fresh upheavals in the Middle East to the threats posed to humanity by a global pandemic, climate change, and natural disasters, the world's danger zones once again draw their battle lines across our hyper-connected, yet fragmented globe. In this revised and updated fourth edition, join veteran Economist journalist John Andrews as he analyzes the old enmities...

Difficult employees are by far the worst part of a manager's job. Control freaks. Narcissists. Slackers. Cynics. Their outbursts, irrational demands, gripes, and countless other disruptions need to be dealt with, and you are the unlucky one with that job description. But every manager has to deal with these people. What separates the great managers is their ability to turn them into productive team players. Leading the Unleadable turns this seemingly...

"Who hasn't had to deal with a jerk at work? Whether it's a toxic team member who loves nothing better than to suck the life and excitement out of her colleagues or a bad boss who causes his employees to constantly dream of telling him to "Take this job and shove it!" or the difficult co-worker who isn't happy unless the office is filled with mayhem and drama, we've all had to deal with people on the job we would rather not. Based on proven approaches...

International consultant Adam Kahane teaches us how to work with people whom we might not like or trust. He explains how flexibility and improvisation can lead to what he calls stretch collaboration. He outlines the five misunderstandings that keep people from effectively collaborating with those people and shows readers how they can successfully engage with positive results instead.Collaboration is increasingly difficult and increasingly necessary....

"The partisan divide in the United States has widened to a chasm. Legislators vote along party lines and rarely cross the aisle. Political polarization is personal too-and it is making us miserable. Surveys show that Americans have become more fearful and hateful of supporters of the opposing political party and imagine that they hold much more extreme views than they actually do. We have cordoned ourselves off: we prefer to date and marry those with...

"Everyone has conflicts now and then. Readers will learn how to solve conflicts with help from their friends on Sesame Street!"--